It’s not always a eureka moment. It might not change the world. But it's a moment of clarity that help set your course. It's up to you to create the environment that makes it happen.
There is lots of F: functionality that is. So much so I am wondering if we should rename UX UF, as in User Functionality. Not that there is anything wrong with the F word. It’s great when you have an intuitive online journey. But to my mind that is only half the story. It strikes me that there isn’t enough X in UX.
It is perhaps fitting that, as we scrambled to the finish line of Playful 11, the last thing we had to do was stack the chairs in Conway Hall so that the ballroom dancing could start on time. Last time I stacked chairs to make way for dancing was at school, at a time when I thought the future was bright, shiny and full of opportunities.