Confab London 2013
Last month I attended Confab 2013. If you’ve not heard of it, it’s a conference on Content Strategy. Read about my experiences at the two day conference.
Categories: Customer experience | Events | User-centered design
Thoughts about design
UXPA World Usability Day: Usability of Financial Systems
A selection of Sketchnotes from the UXPA World Usability Day event at Thomson Reuters. The topic of conversation was usability in the Financial Services industry and we had some fantastic talks from Amir Dotan, Scott Weiss and Andrew Merryweather.
Categories: Creativity | Customer experience | Events | Flow
The brave new world of Windows 8
Microsoft has taken a step back to completely rethink the Windows 8 operating system, and a large part of this is the new Metro style apps (although legal issues mean this is going to be renamed). These take full advantage of the operating systems features to create seamless and rich experiences. I recently attended a Windows 8 UX workshop at Microsoft’s Victoria Street office to get a better idea of what that means.
Categories: Customer experience | Design patterns | Mobile
Design for Collaborative Consumption
Designing the customer experience for a whole new commercial model such as Collaborative Consumption is challenging.
Categories: Creativity | Customer experience | Experience strategy | Service design
Mobile and tablet specific guidelines - Part 2 Design considerations
Developing mobile and tablet guidelines involves creating a balance between standard mobile design patterns, OS specific guidelines (where appropriate), alongside existing online brand guidelines. All of these together allow you to create a better user experience for customers who are using a mobile or tablet device.
Part two of this mobile and tablet specific guidelines series looks at the content of these guidelines in more detail.
Categories: Customer experience | Design patterns | Experience strategy | Mobile | User-centered design
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