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The baguette experience

You are a weary business traveler at an international train station. And you have one pressing problem: you are hungry. Luckily, you spot a baguette chain store and decide to take a closer look. Their baguettes look amazing, especially that one on the right; fresh tomatoes and mozzarella in a crusty French baguette.

 

A lovely picture of a beguette

Jan Srutek

Categories: Customer experience | Service design