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Where’s the X in UX?

There is lots of F: functionality that is. So much so I am wondering if we should rename UX UF, as in User Functionality. Not that there is anything wrong with the F word. It’s great when you have an intuitive online journey. But to my mind that is only half the story. It strikes me that there isn’t enough X in UX.

A to B is just F

Christian Barnett

Categories: Creativity | Customer experience | UX Design